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Lean Service. Certification Manual

Lean Service. Certification Manual

By Luis Socconini

Published by Marge Books

English 348 pages 2020 ISBN 9788417903299
29 readers on Publica.la bookshops Readers spend an average of 1 h 21 min with this book Estimated reading time: 6 h 23 min
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About this book

Buy PRINTED EDITION Data sheet We know that the services provided by any industry have increased costs between 30% and 80% due to different “wastes” in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more eficient process that results in high-quality services and improved productivity. Some of the benefits are: • Significant improvement in the quality of the services provided by a company. • Significant reduction in the time spent on service activities. • Significant reduction in the cost of providing services. • Increased competitiveness and profitability. Luis Socconini is an industrial engineer, specialized in manufacturing. He coursed a Master’s Degree in Quality and Productivity at the ITESM Campus in Guadalajara. He studied Six Sigma at the Wharton School of Business, University of Pennsylvania, and he has extensive experience in teaching and applying Lean Six Sigma. It is also founder, president and Master Black Belt of Lean Six Sigma Institute.

Availability

Lean Service. Certification Manual is available as PDF at 36 online bookshops. Bookshops carrying it include BCL, MARGE BOOKS, Alpha Books. Buy it directly from its publisher at BCL, MARGE BOOKS.

Genres

Commerce
Language
English
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In what formats is Lean Service. Certification Manual available?
Lean Service. Certification Manual is available as PDF at 36 online bookshops.
Where can I buy Lean Service. Certification Manual?
You can buy Lean Service. Certification Manual at BCL, MARGE BOOKS, Alpha Books. Compare every option in the list on this page.
How long does it take to read Lean Service. Certification Manual?
Readers on Publica.la bookshops spend about 1 h 21 min with Lean Service. Certification Manual on average.

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