Total Quality Management

<div><!--block-->&nbsp;In today’s global scenario quality plays a vital role. Quality products are having high demand in the market.Total Quality Management (TQM) consists of organization wide efforts to install and make permanent a climate in which an organization continuously improves its ability to deliver high-quality products and services to customers. TQM is an integrative philosophy of management for continuously improving the quality of an organization’s products and processes in order to meet customer expectations. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs.<br>The book contains total 5 Chapters.&nbsp; The book also contains Value Added Information to the Students, Model Question Paper, Bibliography at the end of the book. &nbsp;</div>